Feature Retirement Customer Email, Banner & Migration FAQ
For product managers at SaaS companies: paste the feature being retired, the dates and the replacement to get a customer email, in-app banner text, a migration FAQ and account manager talking points.
Use cases
- Announcing a legacy API or import tool retirement to active customers
- Preparing support staff for the questions a sunset will generate
- Sending a reminder email and in-app banner in the final month before a sunset